Is Riviera Vacation Home a verified rental business?

Yes. Riviera Vacation Home is professionally managed by Lowis, a local host with over 10 years of experience. When you book directly through [rivieravacationhome.com](http://rivieravacationhome.com/), you’ll get the best available price, personalized service, and access to extras not offered on third-party platforms.

How do I pay when booking through your website?

All payments are processed through Stripe using any major credit or debit card. You’ll receive a confirmation email immediately after booking, and the site is SSL-encrypted for your safety.

Where are your vacation rentals located?

All of our properties are located in central Playa del Carmen, close to the beach, 5th Avenue, restaurants, cafés, and grocery stores. Each listing includes a map showing the exact location.

Are your rentals pet-friendly?

Yes, some studios welcome small dogs up to 10 kg. A pet fee applies. Guests can view our pet-friendly rentals and book directly through our website.

What makes Riviera Vacation Home different from other booking platforms?

Unlike agencies based abroad, we live in Playa del Carmen and personally manage each rental. You’ll receive direct communication, better rates, and thoughtful service from your hosts, Lowis and Vero.

About Us

Riviera Vacation Home is a locally run vacation rental service based in Playa del Carmen, Mexico.

We offer a handpicked selection of fully equipped studios in walkable, well-connected neighborhoods, all managed directly by your hosts, Lowis and Vero.

Our goal is to give you a smooth, personal, and memorable stay !

As a Superhost with over 4 years of experience, Lowis personally ensures each space meets high hospitality standards.

Our Story

Riviera Vacation Home began with a simple key in hand and a warm conversation in a hallway.

After years of experience in the hospitality industry, Lowis was managing a studio in Playa del Carmen when, while locking up one day, a neighbor asked: “Are you an administrator?” That question led to the second property, and then another, and another.

Thanks to his hard work, attention to detail, and friendly service, Riviera Vacation Home grew organically through word of mouth.

Today, Lowis and his co-host Vero manage 21 well-located vacation rentals, helping guests from all over the world enjoy Playa del Carmen with the peace of mind that comes from booking directly with a trustworthy, experienced team.

Meet Your Hosts

“We’re Lowis and Vero, your trusted local hosts for vacation rentals in Playa del Carmen”

From the moment you book, we’re here to support you with anything you need. We’ll personally welcome you when you arrive—we’re a great hosting team, and we’re here to make your stay in the Riviera Maya unforgettable.

Lowis

Hi, I’m Lowis — I’ve been recognized as a Superhost on Airbnb for over 4 years, thanks to consistently positive reviews and guest experiences.

I now also host directly through Riviera Vacation Home, where I continue to offer personal attention and reliable stays.

I speak English and Spanish, and I’m here to make sure everything runs smoothly before, during, and after your stay.

View my Airbnb profile here, so you know you’re in good hands, even when booking direct.

Lowis’s favorite place in Playa del Carmen: Punta Esmeralda beach, a quiet local spot perfect for a morning swim.

Vero

Hi, I’m Vero! I love the ocean, meeting new people, and helping guests feel truly at home.

Together with Lowis, I help make sure every space is clean, cozy, and ready to welcome you.

Lowis and I make a great team: he’s the face you’ll usually talk to, and I’m the one making sure your experience feels smooth, from check-in to check-out.

Together, we care about every detail of your stay.

Vero’s favorite thing to do: enjoying a drink in the late afternoon along la Quinta Avenida, watching people and feeling the energy of the city as the sun goes down.

Want to know more before booking? Check our FAQs for details on check-in, transportation, long stays, and more.